Overview
fb998 is committed to protecting the privacy and personal data of every user who accesses our online casino and sports betting platform. This Privacy Policy explains in clear terms what data we collect, why we collect it, how it is used, and the steps we take to keep it secure. By using the fb998 platform, you acknowledge that you have read and understood this policy.
This policy applies to all players based in Bangladesh, including those accessing the platform from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. If you do not agree with any part of this Privacy Policy, please discontinue your use of fb998 immediately.
Information We Collect
When you register and use fb998, we may collect the following categories of personal data:
- Identity information: full name, date of birth, and government-issued ID details required for account verification.
- Contact information: email address, mobile phone number, and place of residence (district/city in Bangladesh).
- Financial information: deposit and withdrawal transaction records, preferred payment method (bKash, Nagad, Rocket, Upay, Visa, or Mastercard), and account balance history.
- Technical information: IP address, device type, operating system, browser type, session timestamps, and approximate geolocation.
- Behavioral information: gaming activity, betting history, game preferences, promotion interactions, and time spent on the platform.
Some of this data is collected automatically when you use our website or mobile application, while other data is provided directly by you during registration or account updates.
How We Use Your Information
fb998 uses the personal information we collect strictly for legitimate operational and compliance purposes. Specifically, your data may be used to:
- Create and verify your fb998 account, confirm your identity, and ensure eligibility (players must be 21 years or older).
- Process deposits and withdrawals via your selected payment method and maintain accurate financial transaction records.
- Deliver customer support, respond to queries, and resolve account-related disputes in a timely manner.
- Personalize your gaming experience by recommending games and promotions relevant to your interests and activity on fb998.
- Send you important service communications including security alerts, account activity notifications, and updates to our terms or policies.
- Detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited behaviors in accordance with our responsible gaming commitments.
Legal Basis for Processing
fb998 processes your personal data on the following lawful grounds:
- Contractual necessity: processing is required to fulfil our obligations to you as a registered user of the fb998 platform, including account management and payment processing.
- Legitimate interests: we process technical and behavioral data to improve our platform, protect our systems from abuse, and deliver a safe gaming environment for all fb998 users.
- Consent: where we send you marketing or promotional communications, we do so only on the basis of explicit consent, which you may withdraw at any time by contacting our support team.
Sharing Your Information
fb998 does not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited and controlled circumstances:
- Service providers: we engage trusted third-party companies to support payment processing (bKash, Nagad, Rocket), identity verification, fraud detection, and platform analytics. These providers are contractually bound to handle your data only as directed by fb998 and in accordance with applicable data protection standards.
- Legal and regulatory obligations: we may disclose your personal data when required to do so by applicable law, court order, or regulatory authority. In all such cases, fb998 will disclose only the minimum data necessary.
- Business transfers: in the event of a merger, acquisition, or asset sale involving fb998, your personal data may be transferred as part of the transaction, subject to equivalent privacy protections remaining in place.
Outside of the scenarios described above, fb998 will not share your personal information with any third party without your explicit prior consent.
Cookies and Tracking Technologies
fb998 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that allow us to remember your preferences, maintain your session, and understand how you interact with different sections of fb998.
We use essential cookies (required for the site to function), analytics cookies (to understand usage patterns and improve fb998), and preference cookies (to remember your language and display settings). You may manage cookie preferences through your browser settings. However, disabling essential cookies may affect the functionality of your fb998 account.
Data Retention
fb998 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting obligations. In general, account information is retained for the duration of your active membership plus an additional period required for compliance purposes.
When your data is no longer required, fb998 will securely delete or anonymize it in accordance with our internal data management procedures. You may request deletion of your personal data at any time by contacting our support team, subject to any overriding legal obligations that require us to retain certain records.
Data Security
fb998 implements industry-standard technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our platform uses SSL (Secure Socket Layer) encryption to secure all data transmissions between your device and our servers. Access to personal data within our organization is strictly limited to authorized personnel who require it to perform their duties.
While fb998 takes all reasonable steps to safeguard your personal information, no online platform can guarantee absolute security. We encourage you to choose a strong, unique password for your fb998 account and to contact our support team immediately if you suspect any unauthorized activity.
Your Rights
As a user of fb998, you have the following rights regarding your personal data:
- Right to access: you may request a copy of the personal data fb998 holds about you at any time. We will respond to such requests within a reasonable timeframe.
- Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.
- Right to erasure: subject to any legal obligations we are required to comply with, you may request that fb998 delete the personal data we hold about you.
- Right to withdraw consent: where processing is based on your consent (for example, receiving promotional communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
To exercise any of the above rights, please contact the fb998 support team using the email address provided at the bottom of this page. We aim to acknowledge and process all rights requests within 30 days of receipt.
Third-Party Services and Links
The fb998 platform integrates with third-party game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. While we take care to work with reputable providers, each third-party service operates under its own privacy policy. fb998 is not responsible for the data practices of these third-party providers.
Payment processing on fb998 is facilitated by trusted partners including bKash, Nagad, Rocket, and Upay. These partners handle financial transaction data as independent controllers subject to their own regulatory frameworks. We encourage you to review the relevant privacy notices of any third-party payment service you use.
Age Restriction and Minor Protection
fb998 is strictly an adult platform. You must be 21 years of age or older to register and use our services. We do not knowingly collect or process the personal data of individuals under the age of 21. During account registration, all users are required to confirm their age and provide identity documentation that may be reviewed by our verification team.
If fb998 becomes aware that personal data has been inadvertently collected from a person under 21, we will promptly delete that information and close the associated account. If you have reason to believe that a minor has registered on fb998, please contact our support team immediately so we can investigate and take appropriate action.
Changes to This Privacy Policy
fb998 reserves the right to update or amend this Privacy Policy at any time. Any material changes will be communicated to registered users via the email address associated with their account, and the updated policy will be posted on this page with a revised effective date. Your continued use of the fb998 platform following notification of any changes constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to remain informed about how fb998 protects your information. The most current version of this policy will always be available on this page.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way fb998 handles your personal data, please do not hesitate to get in touch with our support team. We are available 24/7 to assist players across Bangladesh.
You may reach our data privacy team by email at [email protected]. Please include your registered username and a brief description of your request so we can assist you as efficiently as possible.